Fees, Billing, & Payment Policy

Fees, Billing, & Payment Policy

Payment of your visit costs must be resolved at the time of your visit. We accept cash, Visa, Mastercard, America Express, Discover, or a personal check.

If you have insurance that requires a co-pay, we will collect it at your appointment when services are rendered and bill your insurance company for the balance. NOTE: Higher co-pays or the entire cost of your clinic visit may be your responsibility if the proper referral or pre-authorization is not obtained.

Upon proof of coverage of other insurance, we will send the charge to them and send you a statement reflecting the balance due from you. The deductible and co-pay amounts for which you are liable may vary by insurance company. If you have no insurance, then the bill for the visit is expected to be paid at the conclusion of the visit. We strive to provide the highest quality, economical health care. Our fees are based upon services provided by your physician plus the costs of any tests and evaluations that may be required. Every effort is made to keep your costs as low as possible while providing you with the best possible care.

If you need financial assistance, you should contact the UVA Medical Center's Patient Financial Services for financial screening prior to your appointment.  They may be reached using the link above, or at (434) 924-5376 or 1-800-523-4398.

NOTE: Our desire is to keep your costs lower by utilizing your insurance for its highest benefits. This is done by becoming familiar with the coverage provided by your plan. You may need to secure a referral from your primary care physician or a pre-authorization from your insurance company. It is good to check with your insurance company by calling the number on your insurance card to discuss your benefits and whether a referral or a pre-authorization is needed for your appointment at our clinic.