From: Interprofessional Education Collaborative Expert Panel (2011).
Work with individuals of other professions to maintain a climate
of mutual respect and shared values.
- Place the interests of patients and populations at the center
of interprofessional health care delivery.
- Respect the dignity and privacy of patients while maintaining
confidentiality in the delivery of team-based care.
- Embrace the cultural diversity and individual differences that
characterize patients, populations, and the health care team.
- Respect the unique cultures, values, roles/responsibilities, and
expertise of other health professions.
- Work in cooperation with those who receive care, those who provide
care, and others who contribute to or support the delivery of
prevention and health services.
- Develop a trusting relationship with patients, families, and other
team members (CIHC, 2010).
- Demonstrate high standards of ethical conduct and quality of care
in one’s contributions to team-based care.
- Manage ethical dilemmas specific to interprofessional
patient/population centered care situations.
- Act with honesty and integrity in relationships with patients,
families, and other team members.
- Maintain competence in one’s own profession appropriate to scope of
Use the knowledge of one’s own role and
those of other professions to appropriately assess and address the
healthcare needs of the patients and populations served.
- Communicate one’s roles and responsibilities clearly to patients,
families, and other professionals.
- Recognize one’s limitations in skills, knowledge, and
- Engage diverse healthcare professionals who complement one’s own
professional expertise, as well as associated resources, to develop
strategies to meet specific patient care needs.
- Explain the roles and responsibilities of other care providers and
how the team works together to provide care.
- Use the full scope of knowledge, skills, and abilities of
- health professionals and healthcare workers to provide care that is
safe, timely, efficient, effective, and equitable.
- Communicate with team members to clarify each member’s
- responsibility in executing components of a treatment plan or
public health intervention.
- Forge interdependent relationships with other professions to
improve care and advance learning.
- Engage in continuous professional and interprofessional development
to enhance team performance.
- Use unique and complementary abilities of all members of the team
to optimize patient care.
Communicate with patients, families,
communities, and other health professionals in a responsive and
responsible manner that supports a team approach to the maintenance of
health and the treatment of disease.
- Choose effective communication tools and techniques, including
information systems and communication technologies, to facilitate
discussions and interactions that enhance team function.
- Organize and communicate information with patients, families, and
healthcare team members in a form that is understandable, avoiding
discipline-specific terminology when possible.
- Express one’s knowledge and opinions to team members involved in
patient care with confidence, clarity, and respect, working to ensure
common understanding of information and treatment and care
- Listen actively, and encourage ideas and opinions of other team
- Give timely, sensitive, instructive feedback to others about their
performance on the team, responding respectfully as a team member to
feedback from others.
- Use respectful language appropriate for a given difficult
situation, crucial conversation, or interprofessional conflict.
- Recognize how one’s own uniqueness, including experience level,
expertise, culture, power, and hierarchy within the healthcare team,
contributes to effective communication, conflict resolution, and
positive interprofessional working relationships.
- Communicate consistently the importance of teamwork in
patient-centered and community-focused care.
Apply relationship-building values and the
principles of team dynamics to perform effectively in different team
roles to plan and deliver patient-/population-centered care that is
safe, timely, efficient, effective, and equitable.
Specific Team and Teamwork
- Describe the process of team development and the roles and
practices of effective teams.
- Develop consensus on the ethical principles to guide all aspects of
patient care and team work.
- Engage other health professionals—appropriate to the specific care
situation—in shared patient-centered problem-solving.
- Integrate the knowledge and experience of other professions—
- appropriate to the specific care situation—to inform care
decisions, while respecting patient and community values and
priorities/preferences for care.
- Apply leadership practices that support collaborative practice and
- Engage self and others to constructively manage disagreements about
values, roles, goals, and actions that arise among healthcare
professionals and with patients and families.
- Share accountability with other professions, patients, and
communities for outcomes relevant to prevention and health care.
- Reflect on individual and team performance for individual, as well
as team, performance improvement.
- Use process improvement strategies to increase the effectiveness of
interprofessional teamwork and team-based care.
- Use available evidence to inform effective teamwork and team-based
- Perform effectively on teams and in different team roles in a
variety of settings.