Natalie B. May, PhD

Natalie B. May, PhD

null Natalie  B.  May
Degree(s): PhD
Graduate School: PhD, University of Virginia
Primary Appointment: Associate Professor of Research
Research Interests:
Qualitative research, appreciative practices & impact of positivity on health, wisdom in medicine, diabetes self-care among African-American women
Email Address:

Research Description

My current research interest is on the effectiveness of group interventions compared to daily text message reminders in improving diabetes self-care among African-American women.  The group intervention has been developed using positivity, including positive emotions, positive deviance, and the principles of appreciative inquiry.  The group intervention also draws its strength from the supportive relationships and affection shared among the women. This may be a powerful force that we can better leverage in healthcare.  I am also interested in how physicians cope positively with medical error.  We have found, for example, that physicians can successfully integrate their experience of medical error in such a way that improves their medical practice, makes them better teachers and colleagues, and even fosters personal growth.

Selected Publications

Plews-Ogan M, Owens JE, May NB. Wisdom through adversity: Learning and growing in the wake of an error. Patient Educ Couns. 2013 May;91(2):236-42. doi: 10.1016/j.pec.2012.12.006. Epub 2013 Feb 8. PubMed PMID: 23395005.

Becker DM, Plews-Ogan M, May NB. Forgive me: medical error and the poetics of forgiveness. Perspectives in Bio Med. 2012;55:339-49.

May NB, Plews-Ogan M. The role of talking (and keeping silent) in physician coping with medical errors: a qualitative study. Patient Educ Couns. 2012;88:449-454

Plews-Ogan M, May N, and Owens J. Choosing Wisdom: Strategies and Inspiration for Growing Through Life-Changing Difficulties. Templeton Press, 2012.

Haizlip J, May NB, Schorling JB, Williams A. Plews-Ogan M. The negativity bias, medical education, and the culture of academic medicine: a perspective on why culture change is hard. Acad Med.2012;87(9):1205-9.

May N, Becker D, Frankel R, Haizlip J, Harmon R, Plews-Ogan M, Schorling J, Williams A, Whitney D. Appreciative Inquiry in Healthcare: Positive Questions to Bring Out Your Best. Brunswick OH: Crown Custom Publishing, Inc., 2011.

Haizlip JA, McDaniel CD, Williams A, Angle JF, Keefe-Jankowski C, May NB, Schorling JB, Whitney D, Plews-Ogan M. Successful adaptation of appreciative inquiry for academic medicine. J AI Practitioner.2010;12(3) 44-48.

Lyman JA, Schorling J, May N, Scully K, Sarafian N, Nadkarni M, Voss J. Development of a Web-based resident profiling tool to support training in practice-based learning and improvement. J Gen Intern Med. 2008;23:447-450.

Voss JD, May NB, Schorling JB, Lyman JA, Schectman JM, Wolf AM, Nadkarni MM, Plews-Ogan M. Changing conversations: teaching safety and quality in residency training. Acad Med. 2008 Nov;83(11):1080-7. doi: 10.1097/ACM.0b013e31818927f8. PubMed PMID: 18971662.

Plews-Ogan M, May N, Schorling J, Becker D, Frankel R, Graham E, Haizlip J, Hostler S, Pollart S, Howell RE. Feeding the good wolf: Appreciative inquiry and graduate medical education. ACGME eBulletin November, 2007; 5-8.

Contact Information

Office Address: PO Box 800901
Charlottesville, VA  22908-0744

Office Phone: 434-924-5856, +1 804-512-3208

Fax Phone: 434-924-1138