Primary Care Center

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Primary Care Center

About the Clinic

Front Desk Staff

Our goal at the Primary Care Center is to give complete health care to individuals and families regardless of age, sex, race or ability to pay.

Whenever specialty medical care is needed, we will help you find the care you need.

You are an extremely important part of your health. While the physicians can prescribe treatment for your injuries or illnesses, we must rely on your ability and willingness to follow your treatment plan. Your medical care is a team effort that requires your input to maintain your health.

The Family Medicine Department was established by the University of Virginia to give the best possible care to families in Charlottesville and nearby counties. The Family Medicine Department also serves as a training facility for young family doctors under the supervision of senior physicians who are members of the faculty of the University of Virginia School of Medicine.

The Family Medicine Department provides general medical care, obstetrics, and minor office surgery to patients of all ages. When hospitalization is necessary, we admit our patients to the University of Virginia Hospital.

Phone Numbers


Appointments and Prescription Refills

(434) 924-5348

Daytime Emergencies

(434) 924-5348

After Hours Emergencies

(434) 924-0000

Family Stress Clinic

(434) 243-6868


Located in the Primary Care Center, first floor, adjacent to University Hospital. Convenient parking is available in the parking deck diagonally across the street.

We apologize for any inconvenience encountered during construction at the Medical Center. For your convenience, we have a drop-off area directly outside the PCC where patients may be dropped off before parking is sought by the driver. Wheelchairs are also available at that location.

Professional Staff

Nurse Practitioners


(Family Stress


Kimberly Bednar, MSN, FNP

Rebekah Compton, MSN, FNP-C,
Associate Medical Director

Dawn Bourne, MSN, FNP-C

Carolyn Friedman, MSN, FNP

Reagan Thompson, DNP, FNP-C


M. Norman Oliver, MD, MA,

Sharon Diamond-Myrsten, MD,
Medical Director

John D. Gazewood, MD, MSPH,

Fern R. Hauck, M.D., M.S.

Elena Herndon, MD

Kristina G. Johnson, MD

Jeremy B. Kent, MD

 Karen L. Maughan, MD 

Susan M. Pollart, MD, MSc

Sean W. Reed, MD

Siobhan M. Statuta, MD, CAQSM

Lalitha Swaminathan, MBBS



Claudia Allen, PhD

Ted Siedlecki, PhD


Office Appointments

Patients are seen by appointment:


Monday, Wednesday, Thursday, Friday:

8:00 am -- 5:00 pm


8:30 am -- 5:00 pm

Evening Hours: Monday, Thursday:

5:30 pm -- 8:30 pm


If you have an unexpected need to see your physician, please call the office before you come in. We will make every possible attempt to see you.

If your primary care physician is not available, we will schedule you with another doctor from your physician's team. Calling the office prior to coming in will reduce your waiting time and reduce exposure to other patients' illnesses.

If you are in need of medical care at night, on weekends, or on holidays, please call (434) 924-0000. Your call will be taken by our answering service operator who will have our doctor-on-call return your call as soon as possible.

Please bring your insurance card and medications with you to every visit. If you are new to our office, you may be asked to bring medical records with you from your last provider.

We Are Prepared To...

  • Care for new or old illnesses you may have
  • Treat cuts, sprains, and other injuries
  • Care for you during your pregnancy and deliver your baby
  • Take care of your baby and children
  • Provide birth control information and services
  • Provide preventative care and health maintenance services
  • Provide employment physicals and treat worker's compensation injuries
  • Provide school, camp, and and sports physicals
  • Provide first-line and continuing medical care for you and your family. If needed, we can arrange for you to see medical specialists.
  • Provide counseling for families

Medication Requests

For prescription refill, please call the office on:

Monday, Wednesday, Thursday, Friday:

between 8:00 and 5:00 


between 9:00 and 5:00 


Please have the medication name, strength, supply needed (30 day or 90 day), pharmacy and patient name readily available. This information will allow us to have your chart available for the physician to respond to your request.  Requests after 4 PM may not be reviewed until the next day. Allow two business days for us to call in new prescriptions. Please call your refill requests in as early as possible to avoid delays.

Charges and Insurance

The Department of Family Medicine operates on a fee-for-service basis. To keep paperwork simple and our charges as low as possible, we ask that you pay when you come for an appointment.

If you are covered by insurance, we will file all reports of your medical care with your insurance agencies.


In case of life-threatening illness or injury, call the local rescue squad and notify us as well at 924-5348 (daytime, Monday through Friday) or 924-0000 (nights and weekends).

In case of lesser emergencies, call us at the Department of Family Medicine or the answering service if after hours instead of going to the emergency room. You may be able to prevent unnecessary and costly trips to the emergency room by calling us first. If the emergency room is necessary, calling first will assure that the Family Medicine doctor on call will know that you are there.

If for any reason you are taken to the emergency room, be sure to tell the E.R. staff that you are a Family Medicine patient.